FAQs

Do I need a reservation?

Yes! Most of the time it is easy for us when we know what our day looks like, so we can prepare, and of course we know that sometimes you just want to make a last minute activity for horseback ride and that is fine to.  For last minute reservations You may book with us by calling directly, or check on website for availability to book online if it says to call, please call us, if you call earlier or late at night please leave a message with your name, number, email so we can reply to you.  “We can accommodate same day bookings” if we have availability of horses, and an extra wrangler if needed.

SAME DAY BOOKINGS LAST MINUTES RESERVATIONS ARE WELCOME

Please call at 7:30am the day of ride to get your reservation confirmed. For the 9am check in and please call by  10:30am to get your reservation confirmed for the 12:30pm check in..

Please make your reservation 24 hours in advance by clicking here or calling us directly at 808-775-1007. For any questions or availability please call.

Where are you located?

We are located on the Big Island of Hawaii, on the eastern side of the island about 20 MINUTES north of Hilo.

Conveniently located  near and next door and between of the Umauma Falls Zipline & Rappel Experience and Botanical World Adventures in Hakalau, Hawaii, we are also only about 2 hours from Kona or Waikoloa Village and 25 minutes from Honoka’a and Waipi’o Valley,  Our address is 31-313 Old Mamalahoa, Hwy. Hakalau, Hawaii, 96710.

Please do not drive to Waipi’o Valley to ride with us, we do not want you late for your tour.  We have recently relocated and moved to Umauma Falls, We are 5 minutes away from Akaka Falls. We offer Horseback Rides and Waterfall Swim at a private location, only through a booking you are allowed to enjoy the experience of hidden hawaii. Please find us at Umauma Falls at 96710. Thank you.

When are you open?

We are open Monday through Saturday year-round. We are closed on New Years Day, Christmas Day, 4th of July, and Thanksgiving Day.

Please call ahead to check availability for holidays and Sunday rides.

What should I wear?

We recommend everyone wear long pants, close-toed shoes, and a light sweater or jacket. Don’t forget your bathing suit and a towel if planning to swim, kayak, or paddleboard at the waterfalls! Please do not use any loose hats, if you have a loose hat make sure it has a chin strap, make sure hats are snug. To avoid it from flying off you while we are riding. No loose hair, please tie hair back for your safety.

What should I bring for my ride?

WE HIGHLY RECOMMEND YOU BRING YOUR POSITIVE  ALOHA VIBES!

AS WE TAKE YOU ON OUR EPIC HORSEBACK ADVENTURE..

We suggest you bring a light snack and drinks to take on your horseback tour. A water bottle is highly recommended for all riders due to the remote area. Water and a variety of other drinks and snacks may also be purchased right next door to us at the Umauma Falls Visitor Center Snack Shack! Please arrive early to get your snacks ready so you are on time for your scheduled ride.

No backpacks are allowed on the ride, so bring only what you need.. You may bring your camera, and don’t forget your towel, and swimsuit if you plan to swim. Please leave valuables locked in your car. For Swimsuit you may wear it underneath your clothing or change into it later we have a bathroom above the water where you can change.

When should I arrive for my ride?

Please know that highway 19 is constantly busy with road work. Expect delays for at least 20 minutes from Waimea to Umauma. Especially on the weekdays.

Please plan to arrive at least 20 minutes before your reservation time so you are able to get your snacks and drinks from next door and get your things together for the ride. Once you have met your wrangler you will sign a waiver form, receive a demonstration on safety on the basics of horseback riding, and then get ready and head out for adventure..

Is there somewhere nearby to get food or drinks?

Yes! For lunch or snacks we highly recommend you visit the The Umauma Falls Visitor Center,  located next door to your check in location. The kitchen is not open till 10am but you may purchase snacks and drinks there to bring with you, for the morning ride a light snack should do by the time we get back from the morning ride it will be lunch and you can order from the yummy made fresh menu and eat and enjoy your meal at the cafe overlooking the waterfalls there.

The snack bar and deli offers a great menu of fresh-made sandwiches, burgers and other refreshments. Only For the afternoon riders please Make sure to arrive early to place your order to bring with you on our horseback ride.

Allow 25 minutes to get your order prepared for your scheduled tour. It is busy time, please call the cafe  To learn more about the menu, and inquire about options for food allergies, please call the Umauma Falls Visitors Center at (808) 930-9477 and hit extension 1, ask for Isaac or kitchen. For menu or place your order in advance and pay for it when you arrive.

Can I ride if I have never ridden a horse before?

Yes! NO EXPERIENCE REQUIRED!! WE WELCOME ALL SKILLS AND LEVELS. From First timers and Advance riders all have a blast with us.. We will match you up to your experience, there is a horse out there for everyone. Our experienced guides will help you learn the basics and ensure your ride is enjoyable.

Do I have to wear a helmet?

Children 13 years and under are required to wear a helmet, but for adults helmets are optional. We have helmets of all sizes available free of charge for your convenience.

Is there a weight limit or other requirements for people riding horses?

Yes, so our weight max is 225# 102kg. And we can accommodate 3 persons at 200# weight for each ride.. All Participants should be in good general health.

No pregnant women allowed on ride.. We do not recommend those who are pregnant, elderly or otherwise medically restricted to engage in horseback riding at our stable.

All medical/physical restrictions must be declared at the time of reservation.  If you have questions, give us a call – we would be happy to assist you!

Is there a minimum age requirement?

Yes, the minimum age requirement  is 8 years old. All minors MUST be accompanied by an adult at all times on our property and during trail rides.

How long has Wailea Horse Riding Adventures been operating horseback tours?

E komo mai! We welcome you to our newest location. We opened our new adventure on April 5th, 2019.  our ohana has owned an operated trail riding outfits here on the Big Island more than 30 years. As our passion and aloha for horses, and people,  sharing this experience of paniolo riding and culture of Hawaii to all our visitors is why we exist. A lot of hard work but it is rewarding.. We promise you a wonderful adventure, another lasting memory of Hawaii on horseback…

Wailea Horseback Adventure,LLC, was formerly known as Waipi’o Ridge Stables, which our family previously owned and operated, has moved to a new location 20 minutes north of Hilo.  

We are a local, born and raised Hawaiian family of the Hamakua area with more than 30 years of experience in the horse trail riding and hospitality business. Though we were sad to move from our former and much loved location near Waipio Valley we are very happy and excited to be at Umauma Falls, another amazing location with historic plantation, rich soils, native plants, open pastures, hidden pools, and secret waterfalls, we offer new experiences and adventures in our new location.

Come with us and ride.. we are still the only company who offer horseback riding and waterfall swim/snack break combo, no other tour on the Hamakua coast offers horseback and waterfall fun swim. So far nothing but outstanding compliments.. Its awesome when guests have an amazing time and say to us that it is one of the best things they have done so far while here on the island.. And that they will recommend us to all their friends..  Makes us feel we are doing it right!

CALL US

Office Number for Reservations: 808-775-1007

Toll Free Number: 1-877-757-1414

Fax Number: 808-775-1991

Please Note, Reservation hours are 7:30am - 5:30pm (HST) Hawaii Standard Time. Mahalo!